Throvy

Terms of Service

Last updated: 1 August 2026

These Terms of Service ("Terms") govern your use of the Throvy mobile application and related services ("Throvy", "the Service"). By creating an account or using Throvy, you agree to these Terms. If you don't agree, don't use the Service.

1. Who we are

Throvy is operated by an independent developer based in the Netherlands, trading as throvygym.

This is also our point of contact for users, authorities and the European Commission under the Digital Services Act. We correspond in Dutch and English.

2. Your account

  • You must be at least 16 years old to use Throvy. If you are under 18 in your jurisdiction, you may also need a parent or guardian's consent.
  • You are responsible for keeping your password secure and for everything that happens under your account.
  • You may delete your account at any time from inside the app. Deletion removes your data per our Privacy Policy.

3. Acceptable use

You agree not to:

  • Use Throvy to harass, threaten, or abuse other users.
  • Post content that is illegal, hateful, sexually explicit, or that infringes someone else's rights.
  • Attempt to circumvent rate limits, anti-cheat measures (rank volume caps), or reverse engineer the Service.
  • Use AI features to generate medical, legal, or financial advice and present it as professional guidance.
  • Spam the social feed, leaderboards, or groups.

We may suspend or terminate accounts that violate these rules. For severe violations we may also remove content, restrict features, or contact authorities where required by law.

4. Reporting content, and what we do about it

Throvy hosts content that users create — feed posts, captions, photos, comments, display names and group names. Under the EU Digital Services Act you can tell us about anything you believe is illegal, and we have to act on it.

  • How to report. Every post and comment has a Report option in the app. You can also email throvygymsupport@gmail.com. Tell us what the content is, where it is, and why you think it's illegal or breaks these Terms — the more specific you are, the faster we can act.
  • What happens next. We confirm we've received your report, review it, and decide. Depending on what we find we may leave the content alone, remove it, limit its visibility, restrict features on the account, or suspend the account.
  • If we act against you. Anyone whose content we remove or whose account we restrict gets told: what we did, why, which rule or law it was based on, and how to challenge it. Suspended accounts see this inside the app; for individual content removals we contact you by the email on your account.
  • Disagree with a decision? Reply to the notice, or email throvygymsupport@gmail.com within a reasonable period. We'll look at it again, and reverse it if we got it wrong. Nothing here limits your right to go to a court, or to the Dutch supervisory authority (the ACM).
  • Point of contact. For users, authorities and the European Commission alike, our single point of contact is throvygymsupport@gmail.com. We correspond in Dutch and English.

Reporting things in bad faith — mass-reporting someone you have a grudge against, or knowingly false reports — is itself a breach of these Terms.

5. Subscriptions and payments

  • Throvy offers a Free plan and paid plans Pro (€4.99/month) and Premium (€9.99/month). Both are billed monthly. Those amounts apply to the Netherlands and include Dutch VAT; elsewhere in the euro zone the amount can differ because local VAT rates differ, and outside the euro zone Google Play charges the equivalent local price in local currency. The price shown in the app and on the Google Play purchase screen before you confirm is always the amount you will actually pay. What each tier unlocks is described in the in-app Plans modal and on throvygym.com/#pricing.
  • Paid plans renew automatically at the end of each monthly billing period until cancelled. You can cancel any time from Profile → Subscription → Manage subscription; access continues until the end of the billing period you've already paid for, then automatically downgrades to Free.
  • Prices are in EUR and include VAT where applicable. Prices are configured by Throvy in Google Play — the app never sends a price or an amount; it names only the product, and Google charges the price registered for it. If a price changes, you'll be notified in-app before your next renewal.
  • EU consumers — 14-day right of withdrawal. Under EU consumer law you have 14 days to withdraw from a digital service contract. By starting to use a paid feature (any AI action) before the 14 days are up you waive this right and agree the service starts immediately, per Art. 16(m) of Directive 2011/83/EU.
  • Refunds. We do not offer pro-rated refunds for partial billing periods, except where required by law (e.g. faulty service). If something goes wrong, email throvygymsupport@gmail.com and we'll sort it out.
  • Payment processor. Subscriptions are purchased and billed through Google Play, using the payment method on your Google account. Throvy never sees or stores card numbers, CVCs, or authentication challenges. Google is the controller for that data; their terms and privacy apply to the payment transaction. Manage or cancel a subscription any time from the Play Store under Payments & subscriptions.
  • Failed payments. Google Play retries automatically over a grace period. If all retries fail your subscription is cancelled and you drop to Free; you can resubscribe at any time.

5a. Throvy credits and cosmetic purchases

  • Throvy credits are a virtual, in-app allowance for paid features (AI coach chat, workout generator, analyzer unlock, personality unlocks, cosmetic items). They are not money and cannot be exchanged, transferred, refunded, or withdrawn. They exist only inside your account and expire the moment the account is deleted.
  • New accounts start with 10 credits. You earn more by ranking up, topping leaderboards, watching the optional rewarded video, or via the daily allowance on Pro (+50/day) / Premium (+100/day). Balances are capped at 10,000 per account.
  • All prices for credit spends and unlocks are shown in the app before you confirm, and the amount is enforced on the server — the app cannot lower the cost.
  • One-time unlocks (Exercise Analyzer, Gymbro / Hardcore personalities, cosmetic name colours and avatar borders) are permanent for the account that bought them: they stay unlocked even if you cancel Pro or Premium and drop back to Free. They are not refundable.
  • Downgrading from a paid plan resets your credit balance to the free-tier signup value (10) once your paid period ends. Your unlocks and cosmetics remain.

5b. Advertising (free tier)

Free accounts see ads supplied by Google AdMob. Specifically:

  • A brief interstitial after submitting or sharing a workout.
  • An optional rewarded video ("watch an ad to earn one Throvy credit") which you choose to play yourself. We rate-limit reward grants so the credit balance can't be farmed.

Upgrading to Pro or Premium removes all ads. For EU users a consent dialog appears on first launch where you can decline personalized advertising; non-personalized ads are still shown so the app remains free.

6. AI features

Throvy uses third-party AI (Anthropic Claude) for the coach chat, workout generator, and food vision. AI outputs are generated, not verified. You should not rely on them for medical, dietary, or training decisions where the stakes are high. Always consult a qualified professional for medical or nutritional concerns.

7. Your content

You keep ownership of everything you create in Throvy (workouts, posts, photos). By posting to the social feed, you grant other users a limited license to view and copy that content within the app (e.g. the "Copy workout" button). You grant Throvy a non-exclusive, royalty-free license to host, store, and display your content as needed to operate the Service.

7a. Groups and leaderboards

  • Private groups are invite-only. Nobody outside can see them, find them, or join them.
  • Public groups can be found by anyone using the app, by name or by the group's join code, and anyone can join without an invite. Joining a public group shows your monthly session count and training volume to everyone in it, including people you don't know. That happens regardless of whether your profile is set to private — your profile setting controls friend requests and your feed, not group leaderboards. If you'd rather not share those numbers with strangers, stay in private groups.
  • Whoever creates a group runs it. They can remove members, and in a public group they can ban someone — which removes them and stops them rejoining, join code or not. A creator setting a group back to private does not remove members who already joined.
  • A group ban is the creator's decision about their own group, and is not the same as a Throvy-wide suspension. If you think you were banned unfairly, that's between you and the group creator. If you were harassed, report it to us instead — see section 4.
  • Leaderboards reset monthly. Credit rewards for a top-three finish require a group of at least five active members, and a given set of people pays out once per month per board — creating several groups with the same members to collect the reward repeatedly doesn't work and counts as circumventing the Service under section 3.

8. Personality and tone

Throvy lets you pick a coach personality. The "Hardcore" personality uses deliberately blunt language about effort and discipline ("you're being lazy", "no excuses"). It will never target your race, gender, sexuality, religion, or disability. If you're not into that tone, switch to Professional or Gymbro from Profile → Personality at any time.

9. Disclaimer of warranties

Throvy is provided "as is" without warranty of any kind. We don't guarantee that the Service will be uninterrupted, error-free, or that any specific result (PR, weight loss, muscle gain) will be achieved. Fitness involves risk — train at your own discretion and seek medical advice when appropriate.

10. Limitation of liability

To the maximum extent permitted by law, Throvy is not liable for indirect, incidental, consequential, or punitive damages, including loss of data, revenue, or training progress. Where liability cannot be excluded, it is limited to the amount you paid Throvy in the 12 months preceding the claim.

11. Changes to the Service or Terms

We may change features, pricing, or these Terms over time. Material changes will be announced in-app and the "Last updated" date will be bumped. Continued use after a change means you accept the new Terms.

12. Termination

You can stop using Throvy at any time. We may suspend or terminate accounts that violate these Terms, abuse the Service, or attempt to harm other users. On termination, your right to use the Service ends; sections that should reasonably survive (ownership, liability, governing law) remain in force.

13. Governing law

These Terms are governed by the laws of the Netherlands. Disputes will be handled by the competent court in the developer's district, unless mandatory consumer law in your country grants you a different forum.

14. Contact

Questions? Email throvygymsupport@gmail.com.